Ella Frost

Professional Development Programmes Operations Officer supports the Professional
Development Portfolio of Programmes. Duties include: 

• Coordinate course scheduling, room bookings and programme administration
• Support participants, tutors and business clients throughout course delivery
• Prepare contracts, course materials, correspondence and tutor payments
• Monitor participant feedback and support quality assurance processes
• Support marketing campaigns, promotional content and participant recruitment
• Assist with market research, data strategy and programme development
• Manage budgets, invoices, expenses, purchasing and financial administration