PROJECT REPORT OUT NOW - JUNE 2016:

UKAJI Blog-post and summary of UK report


UK report - public and private ombudsmen


GERMANY report:  söp (airlines) - in German.


GERMANY report: Versicherungsombudsmann (insurance)  - in German. 


GERMANY report: Schlichtungsstelle Energie (energy) - in German.


UK report: Ombudsman Services (energy) report - in English. 


FRANCE report: Le médiateur des communications électroniques (telecoms) - in French.


 FRANCE report: le médiateur national de l'énergie (energy) - in French.