Mental Health First Aiders

Mental Health First Aiders are an initial point of contact for staff and students experiencing a mental health issue or emotional distress. They are members of the Faculty and have completed a two-day equivalent mental health first-aid training course, accredited by Mental Health England. They are trained to recognise the symptoms of mental ill health, provide initial help and guide a person towards appropriate professional help. Mental Health First Aiders are not trained to be therapists or counsellors, but they are taught how to respond to a crisis and how to help people who may be struggling. Like a Physical First Aider, a Mental Health one is there as a first port of call to assist you in a difficult situation and get you the help you need. 

Mental Health First Aider Badge

How can Mental Health First Aiders help?

  • They are available for a supportive conversation.
  • They listen non-judgementally, maintaining confidentiality.
  • They guide you to obtaining further appropriate help, whether through professional support or self-help resources.

Anyone in the Faculty can approach these individuals for a confidential and non-judgemental conversation, whether work-related or not. This service is free and available during working hours.

Please note that the Mental Health First Aiders may not be able to respond immediately but will arrange a time to call or meet up.

If you are a student, you can also contact the Welfare Lead in your college.

For support outside working hours, please get in touch with:

Emergencies Non-emergency
NHS Direct (call 111) Oxfordshire Mind – for everyone
Out-of-hours GP service (call 0845 3458995) Campaign Against Living 
Miserably (CALM)
– for men (call 0800 58 58 58 – 5pm to midnight every day)
Samaritans – for everyone (24/7 call free on 116 123) Papyrus – for young people under 35 (call 0800 068 41 41 – 9am to midnight every day)
Shout – for everyone (24/7 text 'SHOUT' to 85258)

The Mix – for people under 25 (call 0808 808 4994)

Further resources are available on the right hand side of this page.

Who can I contact?

On this page