A List of Service Providers (not a list of recommendations)
Services used by Faculty members:
http://www.premiertranscription.co.uk/rates/ (Alison MacPherson, with security clearance, used by Centre for Criminology)
AC Transcription services, Tel 01723 362896 (used by Centre for Criminology)
http://www.translatorscafe.com/cafe/member250872.htm (Burmese and Japanese)
Security cleared services:
Guidelines on pricing options and transcription times
You can find a table below as an example of the pricing options (£ Sterling). These are cost effective and represent the realistic time it takes to transcribe different recordings, based on the transcription business market. Transcription companies will normally provide tailored quote based on your requirements and their current turnaround times. Each service and recording format has its own price range - more details of which can be found below.
Per audio minute prices
For all minidisc, digital audio and digital video transcription for recordings which are clearly audible. This will enable clients to calculate the exact cost of their transcription project in advance or, in some cases, before they have even carried out the recordings. Clients about to bid for research funding have found this option particularly useful.
Per hour prices
For all analogue recordings such as standard audio tape transcription, as well as mini tapes, micro cassettes and video tapes. Often companies do not offer per audio minute rate for analogue recordings as the tape quality may be too variable (unless you consider your analogue recording to be of excellent clarity).
There may be discounted service for charities, students and universities due to usual budgetary constraints. This applies to all minidisc and digital recordings.
Per recording or per tape price
Normally companies do not provide a price option for a per tape or per digital recording because no two recordings are ever the same. Two separate recordings may be an hour in length but because of all the factors discussed on the transcription times section, they will take a completely different length of time to transcribe.
The pricing provided by some companies include project management service or proofreading, and where possible, a free digital re-recording of clear analogue recording.
How long does a one hour recording take to transcribe?
It's a common misconception that one hour of recording takes one hour to transcribe. Far from it! We speak much faster than we can write or type; otherwise there would be no need for shorthand or stenographers. It is generally accepted that we speak four times faster than we can type and seven times faster than we can write.
The professional industry standard allows ONE hour to transcribe 15 minutes of clearly recorded speech. It therefore takes a MINIMUM of 4 hours to transcribe a one hour recording depending on a number of factors detailed below. The following timings for transcription of a one hour recording are based on many years in the business and relate to transcription time, NOT recorded hours.
Dictation, one-to-one research interviews, lectures, telephone interviews, podcasts, webcasts - between 4 to 6 hours.
Focus groups, meetings, conference presentations, group interviews, teleconferences, vox pops - between 6 to 10 hours.
Video recordings, time stamps added to transcripts, or all participants identified by name for groups - between 7 to 10 hours.
The type of transcript you require will also impact on timings. The timings above are based on Intelligent Verbatim transcripts as that is the most cost effective option (see our definitions page for more details). If you require a Complete Verbatim transcript, that adds approximately 1 to 3 hours to the transcription time. An Edited Transcript adds between 1 to 2 hours. Poor quality recordings will increase these timings even further.
What influences transcription times?
It's in the interests of both the transcriber and the client to deal with recordings of the highest possible quality. No transcriber enjoys working with poor quality recordings, and why invest time, money and effort arranging an event only to scupper it at the recording stage? A poor recording will result in a high number of 'inaudibles' and take far longer to transcribe and will increase client costs. Producing a good quality, clearly audible recording is vital. The less time it takes to transcribe your material, the lower your final costs will be. The choice of recording equipment and the facilitation of the event has as much impact as the efficiency of the transcriber.
It may also be useful to understand what factors influence how long a transcription will take to process, which include (see bulletpoints expanded here):
The format and quality of the recording
Whether an external microphone is used
The clarity and number of voices
Whether you require speakers to be identified
The speed at which they are talking
Whether they speak in coherent sentences
The level of background noise
The degree of regional accents
The amount of industry specific or technical terminology involved