牛津大学一带一路研究院副主任于颖与克里斯托福.霍金斯教授出席联合国作为消费者保护专家

On 3-4 July, Oxford One Belt One Road Deputy Director Dr Ying YuProfessor Christopher Hodges, and Adviser Mr Robin Simpson attended the 2nd Session of the Intergovernmental Group of Experts on Consumer Protection Law and Policy at the United Nations Conference on Trade and Development (UNCTAD) in Geneva, Switzerland.

Professor Hodges delivered the Keynote speech for the session, titled 'Consumer Protection: Delivering Redress'.  He addressed the most effective and efficient techniques for delivering consumer redress against traders, based on the University of Oxford's extensive empirical research. The research shows that techniques such as regulators having redress powers and ombudsmen are highly effective, and much more so that individual or collective litigation techniques.

He placed these developments in techniques into a wider framework of what the most effective balance is between private and public enforcement. Professor Hodges discussed the mechanisms and structures that deliver more than dispute resolution and redress, which can also deliver consumer advice and feedback information to consumers, traders and regulators so as to drive improvement in performance on compliance and innovation in delivery.

In China, an increasingly widespread practice is the third-party payment method, whereby a consumer deposits the due amount with a third party who keeps it until the consumer receives the goods without complaint, at which time the payment is transferred to the trader. This escrow system also provides for fair, accessible, rapid and low-cost online mediation. 

Dr Yu's research on escrow services in e-commerce which examines the innovative payment methods and consumer protection challenges in China is the only non-institutional research cited in the UNCTAD's Trade and Development Board Report prepared for the session, titled 'Consumer Protection in Electronic Commerce' (p. 8): "In China, an increasingly widespread practice is the third-party payment method, whereby a consumer deposits the due amount with a third party who keeps it until the consumer receives the goods without complaint, at which time the payment is transferred to the trader. This escrow system also provides for fair, accessible, rapid and low-cost online mediation."

Christopher Hodges is Professor of Justice Systems, and head of the Swiss Re/CMS Research Programme on Civil Justice Systems, Centre for Socio-Legal Studies, University of Oxford. He is a Supernumerary Fellow of Wolfson College Oxford.

Dr Yu is a Research Fellow of Law, Justice and Society at the University of Oxford, and Director of the China Programme in the Foundation of Law, Justice and Society.