The conference focused on three themes: I. Implementation of the Consumer ADR Directive, presented by Eline Verhage (Leiden University) and Prof Christopher Hodges (Centre for Socio-Legal Studies University of Oxford); II. Trust in Ombudsmen, presentation by Dr Naomi Creutzfeldt (Westminster University) of the highly important results of her ESRC Study; and III. ADR and Justice, led by Dr Felix Steffek (Cambridge University), including major contributions from Diana Wallis (President of the European Law Institute), Prof Stefaan Voet (KU Leuven), Richard Thomas CBE, Prof Ulla Glaesser (European University Viadrina) and keynote speaker Prof Carrie Menkel-Meadow (UCLA and Georgetown).
Materials will be available shortly, and a Report is to be published by the Foundation for Law Justice & Society.
Photos from the event are available on Flickr.