The JAE Effectiveness Study explores a wide range of the daily concerns faced by competition agency heads and their staff, with an emphasis on the formal and informal ways in which they are addressed. The aim of the study is to capture and make available the know-how that competition agency officials accumulate during their service. In particular, it aims to provide a candid account of the practical challenges encountered and solved by heads of agencies and their staff as they navigate through changing legal, social, political, and organisational landscapes. As part of the study, current and former agency heads and competition law officials, of both young and more established agencies, were interviewed and asked for their views on a wide range of topics linked to agency effectiveness. Participants were drawn from a wide range of agencies from Europe, North America, Latin America, Asia, Africa, Middle East and the Caribbean.
The study’s findings depict the challenging reality facing competition officials in the day-to-day running of a competition agency. It is this complexity that the study hopes to help untangle, by offering competition agency officials and other interested readers the benefits of insights from current and past competition agency leadership. The Study is divided into nine sections, each including summary of the finding and a selection of quotes. Topics covered include:  Goals and values  Enforcement effectiveness and Agency appraisal  Capacity building  Staff Recruitment and Retention  Board and Management  Media  Interaction with Stakeholders  Independence Personal Experience.
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