This conference will bring together once again public officials, regulators,
ombudsmen, ADR bodies, consumers, business and academics interested in
ADR to examine the major topical issues arising out of implementation of the
EU Consumer ADR Directive.

Booking essential, places are limited. To book online, please visit
http://www.oxforduniversitystores.co.uk/browse/product.asp?compid=1&modid=1&catid=2258.